Customer reviews

Summary
positive

98.6%

(215 reviews)

Average rating: 4.95/5

neutral

1.4%

(3 reviews)

Number of reviews: 218

negative

0%

(0 reviews)
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Satisfied but bad shipment
rating

I am very with your services and the spare parts received, but not at all satisfied with the shipment by UPS.
The package was not delivered to my home as requested, but to a relay and I had to drive 15 km to pick it up.
29 € for a bad shipment, I find that rather expensive.

Answer:

Dear Customer,

We are sorry to hear about your dissatisfaction with the UPS courier service.
Please note that all shipments are handled by UPS, which is generally known for providing fast and reliable delivery.
Shipping costs are calculated directly by UPS, not by us, and therefore are outside of our control.
Thank you for your understanding.

Kind regards,
Davide Pedersoli S.r.l.

Da migliorare
rating

Non sempre le descrizioni dei prodotti sono sufficienti per elencare al meglio le caratteristiche degli oggetti in vendita nello shop on line. Soprattutto per quanto concerne la sezione accessori armi a mio parere migliorabile.

Answer:

Gentile Nicola,
La ringraziamo per aver condiviso la sua opinione e per averci assegnato una valutazione.
Le sue osservazioni sono per noi molto preziose.
Siamo consapevoli dell’importanza di fornire descrizioni chiare e complete e desideriamo assicurarle che il nostro team è costantemente impegnato nell’aggiornamento e nel miglioramento dei contenuti presenti sul sito.
Il nostro obiettivo è offrire un’esperienza d’acquisto sempre più soddisfacente e in linea con le aspettative dei nostri clienti.
La ringraziamo ancora per il suo contributo e restiamo a disposizione per qualsiasi ulteriore segnalazione o richiesta.
Cordiali saluti,
Davide Pedersoli S.r.l.

Purchase and delivery of a Sharps Gas Check plate
rating

I received this part as soon as possible. Pedersoli and UPS did an excellent job. It is a pity that the part received is not the same as on my Sharps Sporting 1859/63: I received a late plate and will have to modify the block (cylinder head) to fit the modern “Sharps Gas Check Plate”, which can only work properly with O-rings, whereas my Sharps does not have and has never had O-rings.
As for the rest of the Pedersoli service, everything is perfect.