Summary
positive

98.7%

(230 reviews)

Average rating: 4.95/5

neutral

1.3%

(3 reviews)

Number of reviews: 233

negative

0%

(0 reviews)

Extremely good customer support.
rating

I had contacted you, because I could not find urgently needed spare parts here in Germany. I shoot your 45/90 Sharps and a .357 RB in competitions and urgently needed the spares.
I was surprised and amazed how quickly and comprehensively my questions were answered. That was not a standardized „one fits all“ protocol, that was the answers I needed with the encouragement to ask again, if more support was necessary . I highly value your offer, even to check, wether not listed spares could be made available. When I got stuck in the order process (my fault), you helped me out on short notice and the spares were available and delivered by UPS with a good tracking report.
That was perfect customer support. Thank you.

Answer:

Thank you Mr. Bläsner!

Bacchetta 1777
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Qualità e servizio sempre al top
Picatinny-Schiene Boarbuster
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Sehr einfache, angenehme und freundliche Kommunikation. Es war kein Problem bei Pedersoli in Italien zu bestellen. Einfache Abwicklung und unkomplizierte Lieferung nach Deutschland. Ein Originalprodukt von Pedersoli. Ich bin begeistert. Ich kann den Pedersoli-Shop sehr empfehlen. Vielen Dank für die freundliche Abwicklung und Ihren Bemühungen. Frank Giese
Fornitura accessori di ricambio
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Rapidi e precisi
Professionalità e gentilezza
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Ho effettuato il secondo acquisto di pezzi di ricambio in due mesi. Veloci e cortesi nelle risposte, massima disponibilità e professionalità. Ho chiesto una spedizione urgente, mi hanno subito esaudito senza sovrapprezzo. Complimenti e grazie
Responsive Service
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Sales division goes the extra mile to provide what is desired. The catalogue is very artistic but leaves out products and only works for me with the help of the online sales people

Answer:

Dear Customer,

Thank you very much for your positive review and for sharing your experience with us.
We are very pleased to hear that you appreciate our catalog and the variety of products we offer. Regarding your comment, you are absolutely right: our printed catalog dates back to 2013 and therefore does not include all the products and updates introduced in recent years.
For this reason, we always recommend checking our official website and online shop, which are constantly updated and represent the most complete and up-to-date overview of our product range.

Please do not hesitate to contact us if you need any further information.
Best regards,
Davide Pedersoli S.r.l.

Negozio
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Personale gentile, disponibile, competente
quick delivery
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fast turnaround.

Parts purchase
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Excellent communication with Elisa. Very knowledgeable of available products, and made the whole process quick and without fuss. From initial email to delivery in UK was 9 days !! More than happy to highly recommend for future orders.

On line
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Ottimo
Purchase of items
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Very good service and understanding
Rail picatinny jackal 44
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Très bon service et de bon conseil personnel a l\'écoute et réactif
Perfect !
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The order went very smoothly, with fast and careful shipping. The equipment received is of very good quality. Highly recommended!
Ersatzteil Carleton
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Tolle Beratung, lieferung innerhalb von von 5 Tagen von Italien nach Deutschland. Super, danke.
Internationaler Versand kostet Geld aber das Ersatzteil ist da.
Grüße
Wolfgang
servizio efficiente
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ottimo servizio , rapidi e veloci
Patches
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Parfait
Servizio di assistena al cliente
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Gentilissimo signor Pedersoli, stimati impiegati e operai della ditta D. Pedersoli, ringrazio tutti Voi per la qualità della produzione, l\'accuratezza dei particolari non soltanto nelle armi, ma anche per tutta la parte di accessoristica.
Competenza, professionalità, gentilezza e cordialità Vi caratterizzano.
I miei più sinceri e stimati saluti.
Roberto Raffaele Rustioni
commentaire
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a part le fait que je ne comprend rien a ce que vous dites votre boutique en ligne est bien conçue.et puis je suis un fervent utilisateur de vos armes de par la qualitee de fabrication,même si elle sont un peut cher. ce qui ne m empêche pas d en posséder trois

Answer:

Bonjour Monsieur Coupe,

Nous vous remercions de votre fidélité et sommes ravis que vous appréciez la qualité de nos armes à feu.
Nous présentons nos excuses à nos clients français pour l'indisponibilité temporaire de notre boutique en ligne avec la langue français.
Nous y travaillons activement et elle sera bientôt disponible dans votre langue.
Cordialement,

Davide Pedersoli Srl

Bruce Archer
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Thank you exalent


Thank you exalent service
Shop
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Perfect