Summary
positive

98.6%

(213 reviews)

Average rating: 4.95/5

neutral

1.4%

(3 reviews)

Number of reviews: 216

negative

0%

(0 reviews)

Extremely good customer support.
rating

I had contacted you, because I could not find urgently needed spare parts here in Germany. I shoot your 45/90 Sharps and a .357 RB in competitions and urgently needed the spares.
I was surprised and amazed how quickly and comprehensively my questions were answered. That was not a standardized „one fits all“ protocol, that was the answers I needed with the encouragement to ask again, if more support was necessary . I highly value your offer, even to check, wether not listed spares could be made available. When I got stuck in the order process (my fault), you helped me out on short notice and the spares were available and delivered by UPS with a good tracking report.
That was perfect customer support. Thank you.

Answer:

Thank you Mr. Bläsner!

Bacchetta 1777
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Qualità e servizio sempre al top
Picatinny-Schiene Boarbuster
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Sehr einfache, angenehme und freundliche Kommunikation. Es war kein Problem bei Pedersoli in Italien zu bestellen. Einfache Abwicklung und unkomplizierte Lieferung nach Deutschland. Ein Originalprodukt von Pedersoli. Ich bin begeistert. Ich kann den Pedersoli-Shop sehr empfehlen. Vielen Dank für die freundliche Abwicklung und Ihren Bemühungen. Frank Giese
Fornitura accessori di ricambio
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Rapidi e precisi
Professionalità e gentilezza
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Ho effettuato il secondo acquisto di pezzi di ricambio in due mesi. Veloci e cortesi nelle risposte, massima disponibilità e professionalità. Ho chiesto una spedizione urgente, mi hanno subito esaudito senza sovrapprezzo. Complimenti e grazie
Responsive Service
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Sales division goes the extra mile to provide what is desired. The catalogue is very artistic but leaves out products and only works for me with the help of the online sales people

Answer:

Dear Customer,

Thank you very much for your positive review and for sharing your experience with us.
We are very pleased to hear that you appreciate our catalog and the variety of products we offer. Regarding your comment, you are absolutely right: our printed catalog dates back to 2013 and therefore does not include all the products and updates introduced in recent years.
For this reason, we always recommend checking our official website and online shop, which are constantly updated and represent the most complete and up-to-date overview of our product range.

Please do not hesitate to contact us if you need any further information.
Best regards,
Davide Pedersoli S.r.l.

Negozio
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Personale gentile, disponibile, competente